One fix for this issue is to clear the cache data for Google Play Services and the Google Play Store.
  1. Go to Settings > Apps or Application Manager.
  2. Scroll across to All and then down to the Google Play Store app.
  3. Open the app details and tap the Force stop button.
  4. Next tap on the Clear data button.

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Similarly, it is asked, how do I fix Error 924?

Methods to help troubleshoot and solve error 924.

  1. Go to Menu >> Settings >> Applications on the device >> All selected applications.
  2. Select the Google Play Store app, and then tap Clear data and Clear cache.
  3. Select Download Manager and tap Clear data and Clear cache.

One may also ask, can't install try again and if it still doesn't work? With problems downloading and installing the application, you must clear the cache and data of the Play Store app. If that does not work, uninstall the updates. If it still does not work, turn off your SD card by going to Settings> Memory / Storage). Return to the Play Store and try to install the app.

Also know, how do I fix my Google Play store?

More steps to fix problems on Google Play

  1. Check your storage space.
  2. Check your data connection.
  3. Check your SD card.
  4. Clear cache & data from Download Manager.
  5. Clear cache & data from Google Play Services.
  6. Uninstall & reinstall Play Store updates.
  7. Check for Android system updates.
  8. Remove & re-add your Google account to your device.

What if you can't download an app?

This gives the app a fresh start and can help fix issues.

  • Open your device's Settings app .
  • Tap Apps & notifications. See all apps.
  • Scroll down and tap Google Play Store .
  • Tap Storage. Clear Cache.
  • Next, tap Clear data.
  • Re-open the Play Store & try your download again.
Related Question Answers

Why playstore is not working?

If clearing the cache and data in your Google Play Store didn't work then you may need to go into your Google Play Services and clear the data and cache there. Doing this is easy. You need to go into your Settings and hit Application manager or Apps. From there, find the Google Play Services app (the puzzle piece).

How do I get rid of error 961?

Fix Unknown Install Error 961 in Android Google Play Store
  1. Go to: Settings –> Application Manager –> Google Play Store –> Force Stop.
  2. Go to: Settings –> Application Manager –> Google Play Store –> Clear Data.
  3. Go to: Settings –> Application Manager –> Google Play Store –> Clear Cache.

How do I clear Play Store cache?

  1. From a Home screen, navigate: Apps > Settings.
  2. Tap one of the following: Option varies depending upon device. Apps. Applications. Application manager. App manager.
  3. Tap Google Play Store.
  4. Tap Clear Cache then tap Clear Data.
  5. Tap OK.

Can't update or install apps Android?

Apps won't install or update from the Google Play store
  1. Make sure to use a Google™ email account.
  2. Check the available storage space.
  3. Uninstall unnecessary applications.
  4. Perform a power reset on your TV.
  5. Cancel any on-going installation or downloading of apps.
  6. Perform Clear Data and Clear Cache on Google Play Services.
  7. Set the Parental controls Settings to Allow all.

What happens if I clear data on Google Play store?

Data used by Play services is mostly cached data for these APIs, duplicated data of Android wear apps synched with your phone and some kind of search index. If you delete this data, chances are Google Play services will just recreate it. But you won't delete any of your personal data by deleting Play services data.

What is a 495 error?

Error Code 495 is a numeric identification of error which generally occurs in android smart devices while trying to download and install a mobile application from the Google Play Store.

How do I fix Google Play device not compatible?

It appears to be an issue with Google's Android operating system. To fix the “your device is not compatible with this version” error message, try clearing the Google Play Store cache, and then data. Next, restart the Google Play Store and try installing the app again.

Why can't I update Google Play services?

Clear Cache and Data This is also a well known method to fix the update issue. All you need to do is a clear the cache for Play Services and Play Store. If the problem continues, then try clearing data for them as well. Rest assured, clearing cache or data will not remove apps or delete data from your phone.

Why can't I uninstall Google Play services?

Remove updates to the app (Settings > Applications > All > Google Play Services > three dots menu > Uninstall updates). You might need to head to Settings > Security > Device Administrators and disable Android Device Manager first.

Why can't I log into my play store?

The error may simply be a sign-in issue, which sometimes occurs when the Play Store is updated. The first trick is to go into your phone's main Settings menu and then Accounts & sync and simply remove the Google account that is getting the "authentication is required" error.

How do I uninstall and reinstall Google Play services?

Just, Tap on DEACTIVATE. Now, Go to Settings > Apps and find the Google Play Services. Tap on, Play Services and the tap on Uninstall Updates. Now, Connect to your android device with Wi-Fi.

How do I update play services?

Step 1: Make sure Google Play Services is up to date
  1. On your Android phone or tablet, open the Settings app .
  2. Tap Apps & notifications. See all apps.
  3. Scroll down and tap Google Play Services.
  4. Scroll down and tap App Details.
  5. Tap Update or Install. If you don't see these options, follow the steps in Step 2 and Step 3.

Can you disable Google Play services?

Method 1. Go to Settings > Applications > All > Google Play Services > Tap Disable > Tap OK to confirm. Method 2. If you find the Disable checkbox is grayed out, please Go to Settings > Security > Device administrators > Disable Android Device Manager.

How do I reinstall my Google Play store?

Install an app on a new Android device. Reinstall an app you bought but deleted.

Reinstall apps or turn apps back on

  1. On your Android phone or tablet, open Google Play Store .
  2. Tap Menu My apps & games. Library.
  3. Tap the app you want to install or turn on.
  4. Tap Install or Enable.

How do I update the Google Play Store app?

Update Android apps automatically
  1. Open the Google Play Store app .
  2. Tap Menu. Settings.
  3. Tap Auto-update apps.
  4. Select an option: Over any network to update apps using either Wi-Fi or mobile data. Over Wi-Fi only to update apps only when connected to Wi-Fi.

Is having trouble with Google Play services?

This fix will work for every android app that is having problems with the Google Play Services app. Go to 'Settings>Apps'. Scroll down and the 'Google Play Services' app. Tap it to open.

Why can't I install APK files?

It's more likely than a corrupt APK file or a version incompatibility, either of which would cause an error message. Try to install it using adb . If that didn't help, you could just copy the apk file to /data/app/ and reboot the phone (as a temporary solution), also try Wiping the Dalvik Cache.

How do I install YouTube if it doesn't work?

Open the settings menu on your device, tap on “Apps”, and select YouTube. The next step is to choose “Storage”, which will bring up two options: Clear data and Clear cache. Clear the cache first and check if YouTube now works as it should. If it doesn't, go back and clear data as well to see if that solves the problem.

How do I change the country of my play store?

How to Change Country in the Google Play Store
  1. Open the Play Store app on your Android device.
  2. Slide out the left menu and select Account.
  3. If you have access to the country-switching option, you'll see a Country and profiles entry in this menu.
  4. Tap this Country category, and select your new country.